At sulastyle, we aim to provide fast, reliable, and worldwide shipping to ensure every customer enjoys a smooth shopping experience. Please read the details below to understand how we process and deliver your order.
1. Shipping Locations
We ship worldwide. All orders can be delivered to any country or region supported by international postal and courier services.
2. Shipping Origin
We fulfill orders from our United States and Singapore warehouses.
Your order will be shipped from the warehouse that can provide the fastest delivery based on item availability and destination country.
3. Processing Time
Orders are processed within 1–3 business days.
Processing time does not include weekends or public holidays.
Once your order is shipped, you will receive a confirmation email with tracking information.
4. Shipping Time
Delivery time varies based on destination and warehouse location.
Worldwide: 3–15 business days
Some orders may arrive as fast as 3 days, depending on your proximity to the shipping warehouse.
Remote or less accessible regions may require additional delivery time.
Note: Actual delivery times may vary due to customs clearance, local logistics delays, or unforeseen circumstances.
5. Shipping Fees
Standard Shipping
United States, Canada, Australia, New Zealand, Europe, Asia: USD $6.99
Rest of the world: USD $16.99
6. Split Shipment
We do not split shipments. Your entire order will be shipped in one package whenever possible.
7. Address Changes & Order Modifications
We support modifications before the order is shipped.
You may request:- Address changes✔
- Order cancellation✔
- Item changes✔
Please contact us as soon as possible after placing your order. Once the package has been shipped, we can no longer modify or cancel the order.
8. Undeliverable Packages
If an order cannot be delivered due to reasons unrelated to us (e.g., incorrect address, failure to receive the package), the package will not automatically be resent for free. Please ensure all shipping information is accurate before checkout.
9. Customer Support
If you have any questions regarding shipping or your order status, contact us at:
📧 [email protected]
We aim to respond within 24 hours on business days.