Privacy Policy

1. Information We Collect

We collect the following personal information to process your orders and improve your shopping experience:

1.1 Information Provided When Placing an Order

• Full name
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely through payment gateways; we do not store card numbers)

1.2 Automatically Collected Information

We use cookies and tracking technologies to support essential website functionality:

• Cookies for website functionality
• Browsing behavior
• Account information
• Order and shopping history
• These data help us:
• Maintain your shopping cart
• Remember your preferences
• Provide a smooth and personalized shopping experience
• Users may delete cookies or account information at any time.

1.3 Account Information

If you create an account, we store:

• Username
• Email address
• Order history
• You may request deletion of your account at any time.

2. How We Use Your Information

Your information is collected and used for the following purposes:

2.1 To Process Your Orders

• Fulfilling and shipping your order
• Sending order confirmations and updates
• Handling payments via secure payment gateways
• Providing customer support

2.2 To Improve Website Functionality

• Maintaining website performance
• Enhancing user experience
• Managing account and order history features
• We do not use your data for targeted advertising or marketing purposes.

3. Third-Party Services We Use

We only share data with trusted third parties essential for operating our business:

3.1 Analytics

• Google Analytics 4 (GA4) — used to analyze website performance and user behavior.

3.2 Payment Processing

• PayPal — processes payments securely.
• We do not store or access your full card details.

3.3 Platform

• WooCommerce — supports store operations and maintains order management.
• We do not share your data with third parties for marketing, advertising, or resale.

4. Cookies

We use cookies only for website functionality, such as:

• Keeping items in your cart
• Saving language or region settings
• Enabling login sessions
• We do not use cookies for advertising, retargeting, or cross-site tracking.
• Users may delete cookies in their browser settings at any time.

5. Data Retention and Deletion

We retain customer information for operational purposes. However, you may request deletion of any personal data we store, including:

• Order history
• Account data
• Personal information

To request data deletion, contact us at: 📧 [email protected]
We will respond within a reasonable timeframe, in compliance with GDPR and CCPA.

6. GDPR — Rights of EU Customers

If you are located in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to correct inaccurate data
• Right to delete your data (“Right to be forgotten”)
• Right to restrict or object to data processing
• Right to request data portability
• Right to withdraw consent at any time

To exercise these rights, contact: [email protected]

7. CCPA — Rights of California Residents

If you are a resident of California, you are entitled to the following under the California Consumer Privacy Act (CCPA):

• Right to know what personal data is collected
• Right to request deletion of your data
• Right to request disclosure of data usage
• Right to opt out of data sharing (we do not sell or share personal data)
• Right to non-discrimination for exercising privacy rights

To submit a request, email: [email protected]

8. Data Protection & Security

We take reasonable technical and organizational measures to protect your personal data, including:

• Encrypted website connection (HTTPS)
• Secure payment gateways
• Limited access to personal data
• Regular security updates

Despite these measures, no online transmission is 100% secure, and users share information at their own risk.

9. Children’s Privacy

Our website is not intended for children under 13.

We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us: 📧 [email protected]

We aim to reply within 24 hours on business days.